Our Processing

All orders will be processed within 24-48 hours on business days. See shipping times and details for all destinations below.

Australian Orders

Australian orders are sent via Australia Post. Delivery timeframes for your post code can be found here: http://auspost.com.au/parcels-mail/delivery-areas.html.

Shipping Method Cost Timeframe
Standard Shipping Free for orders over $120
$9 on orders below		 5-10 Business Days
Express Shipping Free for orders over $200
$15 on orders below		 1-3 Business Days

New Zealand Orders

New Zealand orders are sent via Australia Post. Orders will be dispatched from our base on the Sunshine Coast, standard delivery is typically 4-7 days and express delivery is typically 2-5 days.

Shipping Method Cost Timeframe
Standard Shipping $18 4-7 Business Days
Express Shipping $32 3-5 Business Days

FAQs

Where do you ship from?
All orders are shipped from the Sunshine Coast, Australia.

Do you ship to PO boxes or parcel lockers?
Yes, we can deliver to PO boxes and parcel lockers within Australia.

What happens if my package is delayed or lost?
If your order is delayed or lost, please contact us, and we’ll help track it down or arrange a solution.

Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, we may be able to update the address. Contact us ASAP!

Returns, FAQ & Product Care