FAQs

What materials are your necklaces made of?

Our necklaces are crafted from high-quality 925 sterling silver, with some pieces also featuring a beautiful gold-plated finish for a luxe touch. Read our more about 925 Sterling Silver.

How do I care for my necklace?

How do I care for my necklace?

To keep your necklace looking its best:

  • Avoid water exposure – take it off before swimming, showering, or sweating.
  • Store it properly – keep it in a dry, cool place away from humidity.
  • Clean it gently – use a soft polishing cloth to remove any tarnish.

See our full Jewellery Care Guide.

When will I receive my order?

Orders are typically shipped within 24-48 hours on business days. We’ll provide updates once your order is on its way!

Learn more about our Shipping.

What chain lengths do you offer?

Most of our chains are 45 cm long, but see the specific product description for details.

What is your return policy?

We accept returns within 30 days of delivery, as long as they are unworn and in original packaging.

Learn more about our Returns policy.