FAQs

What material are your earrings made from?

Our earrings are crafted from high-quality 925 sterling silver, with some pieces also featuring a beautiful gold-plated finish for a luxe touch. Read our more about 925 Sterling Silver.

Are your earrings hypoallergenic?

Yes! Since our earrings are made fromsterling silver, they arenickel-free and hypoallergenic, making them safe for sensitive ears.

What is your return policy?

We accept returns within 30 days of delivery, as long as they are unworn and in original packaging. Unfortunately, customised necklaces cannot be returned unless there is a defect.

Learn more about our Returns policy.

When will I receive my order?

Orders are typically shipped within 24-48 hours on business days. We’ll provide updates once your order is on its way!

Learn more about our Shipping.

How should I care for my earrings?

To keep your earrings looking their best, clean them with a soft cloth and store them in a dry place when not in use. For gold-plated pieces, avoid exposure to perfumes, lotions, and harsh chemicals. See our Care Guide to learn more on how to care for your jewellery.